My website was gone

• 

  hmiyao · Member · Jul 29, 2021 at 5:34 am

  • Copy link
  • Add topic to favorites

  My website seemed to be erased.
  Would you investigate this?
  And is there any way to retrieve since I didn’t back up.

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

• 

  staff-mckluskey · Staff · Jul 29, 2021 at 12:11 pm

  • Copy link

  Hi there!

  The site you mentioned is still online, however, it was created under a different account – not hmiyao.
  To manage your site, you will want to log out and log back in using the correct email address. If you don’t remember the credentials, please check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/.