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Forums / My website was hacked

My website was hacked

  • Unknown's avatar
    platipusinthemiddle · Member · Apr 25, 2023 at 12:02 am
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    Hello,

    Recently, I have noticed some unusual user subscriptions to my website from different IP addresses, but with the same email domain ‘@coffeejeans.com.ua’. Today, my website is no longer accessible via HTTPS, and I am unable to access the settings to investigate what has happened. All of my posts have disappeared, and I am unable to remove the suspicious users. Additionally, many other services are now insecure and I cannot access them because there is no HTTPS. Even the customer support is unavailable, as the website ‘diy-home.org’ no longer exists.

    I suspect this may be a man-in-the-middle (MITM) attack on the DNS, but I am not completely sure.

    Could you please help me solve this problem?

    Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-totoro · Staff · Apr 26, 2023 at 12:30 am
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    Hi there,

    I’ve taken a quick look at your site and see that it is displaying an error message that is typically related to a plugin conflict, and not indicative of a hack.

    This is difficult for us to troubleshoot here in the forums, but please try us via the live chat support option provided under your Business Plan here:

    https://wordpress.com/me/chat/

    This will allow us to look into the issue with you in realtime, so we can troubleshoot any plugin conflicts with you. Thanks!

  • The topic ‘My website was hacked’ is closed to new replies.

Tags

  • account
  • Domain
  • Jetpack
  • wpcombusiness
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from platipusinthemiddle

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