My website was published but then I acti

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  lushcoilsvirginhair · Member · Apr 30, 2018 at 10:29 pm

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  My website was published but then I activated a new theme and now I cannot access my website. Each time I try to go to my site, I keep getting this error message ‘https 500 error’. What do I need to do? Anyone ever have this problem, please help.

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  akumarjain · Staff · May 1, 2018 at 1:41 am

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  What is the website address you need help with?

  From your problem statement, it looks like that you are using WordPress software from https://wordpress.org on an external hosting provider.

  If so, please contact the support team of your hosting provider to revert your site to an earlier version or help you solve the issue with 500 error. Support for WordPress.org software sites is offered in the support forums at https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are different in structure and can be confusing. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/