My website will not work!!!

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  alexferg456 · Member · Jan 4, 2016 at 3:50 pm

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  Hey, when I am trying to click over to my website (FindgiftsforDad.com) it takes me to an error page that is blank. Can someone help please?

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  micawbr · Member · Jan 10, 2016 at 1:56 am

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  Hello,
  Unfortunately, this isn’t the right WordPress forum to help with that problem. You appear to have a self-hosted site using the WordPress.org software, but this forum is for blogs hosted here on WordPress.com. The two versions are different and have separate forums. Please post your question at the WordPress.org forum: https://wordpress.org/support/

  If you don’t have a username at that forum, you’ll need to register before posting. For more information about the differences between WordPress.com and WordPress.org, visit: http://en.support.wordpress.com/com-vs-org/

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  alexferg456 · Member · Jan 10, 2016 at 7:57 pm

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  Thank you for responding. I paid $99 dollars plus an addition $13 for the mapping of my domain name. Wouldn’t that be considered wordpress.com? If I can’t get help soon I’m going to need to refund my purchase.

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  micawbr · Member · Jan 11, 2016 at 11:50 am

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  Thank you for the additional information. I incorrectly thought you were setting up a self-hosted site.

  The name servers for your domain are not yet pointing to WordPress.com. For that to happen, log into the domain registrar account (GoDaddy) and change the name servers to:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Here’s GoDaddy’s guide for that: https://www.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-us-12317

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  alexferg456 · Member · Jan 11, 2016 at 9:46 pm

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  Thanks for the help