My website will not work and I can not access it

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  corycovington25 · Member · Aug 13, 2021 at 8:16 pm

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  Good afternoon, my name is Cory Covington and as of right now I took a break from creating my site because I work and am a college student but now that I have a bit more time to try to finish it. I cannot access it and get an error message. I do not know if it is on my end or if there if there is a fix-up going on with something. Thank you again.

  Site: http://soratheexplorer.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Aug 14, 2021 at 4:17 pm

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  Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted at Bluehost. We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  You should reach out to Bluehost Support for help here: https://www.bluehost.com/contact

  I hope that helps!