My website won't open. I need help.

• 

  sradom1 · Member · Feb 11, 2016 at 2:16 am

  • Copy link
  • Add topic to favorites

  Suddenly my website won’t open as of today.

  The blog I need help with is: (visible only to logged in users)

• 

  sradom1 · Member · Feb 11, 2016 at 2:17 am

  • Copy link

  My website http://www.sradom.com won’t open. I need help with this.

• 

  timethief · Member · Feb 11, 2016 at 3:18 am

  • Copy link

  sradom.com is hosted by BlueHost
  WHOIS: Click Here
  IP Address: 66.147.244.89
  Name Servers:
  ns2.sradom.com
  ns1.sradom.com

  We provide support only for wordpress.COM hosted sites and that one is not among them. Our support docs do not apply to (1) local installs of wordpress.ORG software on your own server or (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/