My websites are down

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  dkm564 · Member · Aug 10, 2018 at 2:47 am

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  Can someone assist troubleshoot why my wordpress websites have been down for a week?. Main site: http://techprosoft.net

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Aug 10, 2018 at 3:00 am

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  Hello there, it seems that your site is not hosted on WordPress.com but a self-hosted site using the open source WordPress software.

  Name Server: NS1.BDM.MICROSOFTONLINE.COM
  Name Server: NS2.BDM.MICROSOFTONLINE.COM
  Name Server: NS3.BDM.MICROSOFTONLINE.COM
  Name Server: NS4.BDM.MICROSOFTONLINE.COM

  Maybe you could contact your web hosting provider on the issue or you could post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

  https://wordpress.org/support/

  Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

  WordPress.com vs. WordPress.org

  Hope your issue gets fixed soon!