My websites are gone
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Hey,
I have been very absent from my websites recently but have been paying everything. Somehow both of my websites are down and I can’t access them. I can’t even see them in my wordpress at all anymore. Please help!WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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dianajones444 · Member<time datetime=”2024-05-04T21:45:35+00:00″>May 4, 2024 4:45 pm</time>I’m having the same issue. I bought my domain about a month ago, and started working on the site that day. Now when I login it says I have no domain? WordPress has been of no help, and there is no one to talk to unless I pay another $10 for live chat, which is ridiculous. Regretting the decision to use WordPress. I hope we get some help here!
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Hi there @cpuds !
From what I see, your site is hosted with Unified Layers rather than WordPress.com, so I can only share some general guidelines and recommendations since we’re unable to access the site internally.
Seeing as the site seems unaccessible both publicly and from its dashboard, you would need to contact your host directly at https://www.unifiedlayers.com/contact-us.html
Take into account that by migrating your site with us you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more, however, first you will need to restore access to your site.
Once you do it, if this might be something you would be interested in, don’t hesitate to answer the thread :)
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@dianajones444 you already got answered by Staff several weeks ago but then you never followed up – https://wordpress.com/forums/topic/where-is-the-domain-i-purchased-3/
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