my websites dont load at all

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  conceptword · Member · May 18, 2021 at 2:31 am

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  I cant get any of my websites to open it goes on a loop and loads forever and just tells me to check internet

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  csabarakasz · Staff · May 18, 2021 at 2:34 am

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  Hi there,

  Would you mind sharing your site URL? Thank you!

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  slightlysleepy · Member · May 18, 2021 at 2:37 am

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  Home

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  csabarakasz · Staff · May 18, 2021 at 3:32 am

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  Thank you for providing your site URL!

  I checked, and your website seems to be working well for me. Every page loads in fine.

  

  Is it possible you are experiencing some problems with your internet? Sometimes clearing browser cache and cookies can solve these kind of problems!

  If you would need help with how to do just that in your browser, you can find a guide here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  You can also try to load your page with an alternative browser, preferably in private/ incognito mode, to see if you can replicate the issue.

  Let me know if these recommendations worked for you, or you still need further assistance.

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  conceptword · Member · May 18, 2021 at 8:15 am

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  That can not be true because I have tried other browsers too and it still does not work. As well as trying other browsers I also send the link to other people which receive the same issue which then I also tried to see if it works on my phone and it did not.

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  csabarakasz · Staff · May 20, 2021 at 6:13 pm

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  What country are you trying to access the site from? Have you tried using a VPN? Sometimes country restrictions can

  I still have no problem accessing the site.

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  csabarakasz · Staff · May 20, 2021 at 6:16 pm

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  *Sometimes country restrictions can influence this.

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  conceptword · Member · May 20, 2021 at 7:17 pm

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  Im trying to access it from England but I have changed nothing so I do not understand why I cant access the site myself. I am not using a vpn either.

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  csabarakasz · Staff · May 21, 2021 at 2:19 am

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  I thought you could try to use a VPN, to see if it would load from a US (or other) server.

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  kokkieh · Staff · May 21, 2021 at 6:24 am

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  Hi there,

  I also send the link to other people which receive the same issue which then I also tried to see if it works on my phone and it did not.

  Who is your ISP, and do those other people use the same ISP as you do?

  When you checked on your phone, was it still on the same internet connection/ISP that you use on your computer? Can you check if using a different internet connection from a different ISP makes any difference?

  If you’re all on the same ISP, it means the ISP is blocking access to WordPress.com for some reason. In that case, please contact support at your ISP directly so they can look into this from their end.