My Woo-commerce says I have to add a credit card to WordPress.

  • Unknown's avatar
    baseshapers · Member ·

    After 3 years my Woo-commerce all of a sudden stopped taking my shipping label funds from my Pay-Pal account and says now it deducts the funds from the credit card listed on my WordPress account. So when I click “Create Shipping Label” I get redirected to WordPress to enter a credit card number… The issue I’m running into is I’ve tried entering 4 different valid credit cards to my WordPress account and all of them pop up an error that says:
    “There was a problem with your credit card. Please check your information and try again.”
    I have more cards I can try but I believe the same error will keep popping up. I need to create shipping labels for my customers but I’m stuck because WordPress won’t accept any of my valid credit cards. Please help I have no clue why this is happening.

    Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    baseshapers · Member ·

    Whichever support agent helped me behind the scenes thank you! I was able to insert a credit card within 1 hour after I posted this ticket.

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