My Woocommerce store can’t charge

  • Unknown's avatar
    ismaguta · Member ·

    The store is created with Woocommerce and Learndash, when they try to buy a course it sends the following legend:

    Your cart contains at least 1 product associated with a course. Please sign up or log in first to continue checkout. Please contact our support if you need assistance.

    How can I remove all requests to purchase courses so that it will allow me to make the sale.

    Thank you.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites hosted on our servers.

    If you’re using the free version of WooCommerce, you can post in their community forum here:

    https://wordpress.org/support/plugin/woocommerce/

    Or, if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com, you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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