My wordpress account

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  jacjr803 · Member · Jul 31, 2020 at 1:25 pm

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  Hello, I purchased a wordpress account two years ago and I now I can not log into my wordpress account and my website is down. I need some help and I have been trying to call this company but can not find a number to contact your company. I feel this is not the best way to communicate when I need urgent assistance. Can someone from your company please call me on my mobile device at [redacted]?

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  themagicrobot · Member · Jul 31, 2020 at 5:03 pm

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  As this is a new account you are posting from could you confirm the full address of the site in question.

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  supernovia · Staff · Jul 31, 2020 at 7:58 pm

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  Hi @jacjr803, we aren’t in a call center, so there is not a phone number. I’ve removed your phone number from your post so no one will call you pretending to be us.

  Is the site you’re trying to log into hosted here with us? If so, send a link. Here’s how we can help you regain access:

  Recover Your Account

  If you’re trying to access an installation at another host, I’d recommend asking your host for help with these steps instead:
  http://codex.wordpress.org/Resetting_Your_Password