My WordPress account has disappeared

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  mizjuleen · Member · Mar 30, 2023 at 12:12 am

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  My account has been deleted and I am unable to log in. I do not have any proof of identity as it was set up originally by someone else and the ownership was transferred to me and was operating ok. Just not sure what to do now.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 30, 2023 at 1:48 pm

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  Hi there!

  You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  You should reach out to your host Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your site.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that clarifies things!