My wordpress domain email is not forwarding to the correct email address

• 

  accordionamericana · Member · Feb 14, 2016 at 4:30 pm

  • Copy link
  • Add topic to favorites

  Even though I have changed the email address that I want the emails to be forwarded to on my settings in WordPress, my emails are forwarding to the old email address. I tried to change it some time ago, and WordPress settings said “pending” change when I checked today, so I cancelled that change and started over, and re-entered the same, new email address, but it still wants to forward from my wordpress domain to the old email address.

  The blog I need help with is: (visible only to logged in users)

• 

  stefmattana · Staff · Feb 14, 2016 at 8:08 pm

  • Copy link

  Hi there,

  I tagged it to Staff attention since your old process got pending and might not be resolved completely :)

• 

  siobhyb · Member · Feb 16, 2016 at 4:35 pm

  • Copy link

  Hi there.

  When you updated the forwarding address, a confirmation email will have been sent out to that new address. Your actual settings will not have been updated until you clicked on the confirmation link in that email. Can you confirm that you clicked on that link?

  Thanks!