My WordPress Files Won’t Upload

  • Unknown's avatar
    hannahann2 · Member ·

    Hi, I keep trying to upload files I downloaded from my WordPress blog, and the importer tells me I have an error. The files are .XML. I need to know how to resolve this. Thank you.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Did you download the export file from a self-hosted WordPress.org site? If yes, can you share more about the errors you receive? Feel free to take a screenshot and upload it here so we can see what you are getting.

    WP
    Making a Screenshot
    in WordPress.com Support
    3 min read
    A screenshot is an image that captures what appears on your computer screen. Screenshots can come in handy when trying to explain something to Support, or if you want to blog about something you’ve seen on your computer screen. No matter what operating system you use, you can make a screenshot in just a few steps. WindowsMacLinuxiPhone, iPad, or iPod touchAndroid Phone or TabletChromebook

    Thanks!

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