My WordPress Site disappeared

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  janinekmurphy · Member · Dec 1, 2019 at 4:45 pm

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  My wordpress site has disappeared. Today I hit Clear History in Safari, then I tried to log in to WordPress and was unable to do so. I then changed my wordpress.com password, and when I logged into wordpress.com I got the following message: “You don’t have any WordPress sites yet.”
  My site is janineyoga.net.
  Thanks.

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  staff-mckluskey · Staff · Dec 2, 2019 at 11:47 am

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  Hi there!

  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.
  To connect it to your WordPress.com account, you’ll want to install our plugin Jetpack.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.