my wordpress site https://bottleherbs.wordpress.com/ got hacked!

  • Unknown's avatar

    Hello,
    I created this wordpress site https://bottleherbs.wordpress.com/ around May 2013. My site and gmail account got hacked by someone named Robert Reichert.
    Can you please help me to recover my site? You will see the evidence if you check my very first reply in the blog was done by me May 13, 2013 at 5:20 pm with my signature Paulo. After the site got hacked this guy Robert Reichert continued using it.
    Please help me retrieve my property!
    Paulo

    The blog I need help with is: (visible only to logged in users)

  • Hi-

    Can you contact us from the account owning that site? It’s bottleherbs.

    If not, submit the account recovery form via

    Recover your account

  • Unknown's avatar

    I am afraid but I have no credentials this site was made in March 2013, but if you check my reply to the first comment it has my signature Paulo which only a webmaster can do. https://bottleherbs.wordpress.com/about/#comment-8

  • @digitaleurope360 the comment was made by the site owner.

    Since you know who has access to your email and what not, can you work with Gmail to regain access from them?

  • Unknown's avatar

    I am afraid but no chance to retrieve. Both got hacked wordpress site and gmail account.

  • If you don’t have access to the email account associated with your site and don’t have any other proof that you’re the site owner either, then we won’t be able to help you.

    There hasn’t been any recent password or email changes on the bottleherbs account, so no evidence that I can see that the account has been hacked.

  • Unknown's avatar

    this website was hacked back in 2013! again if you check my first reply to a post you can proof that I answered signing with my name Paulo and all ongoing information is signed by Robert Reichert.
    Please check my answer:
    dominican-pregnancy-herbs-bottleherbs-la-botella says:
    May 13, 2013 at 5:20 pm
    Thank you for your positive feedback Jessica! Say hi to Jamie and your beautiful little princess Veronica,
    Cheers
    Paulo —– P-A-U-L-O—–THIS IS ME!

  • The name by which a particular comment is signed does not prove anything for the purposes of verifying ownership of a site or account. We cannot accept any content added to a site as proof. We can only accept the forms of verification outlined in our account recovery documentation. If you’re unable to provide any of that, we won’t be able to give you access to the account.

    this website was hacked back in 2013

    We have no way to verify your claims that the site was hacked five years ago. Had you contacted us then we might have been able to do something, but unless you can provide additional verification there’s nothing more we can do to help here.

  • Unknown's avatar

    This signature could only be done by the webmaster so this name is the only proof I have. I have worked for websites and my understanding is that you could locate me as a the registrant of this site.
    Someone has stolen my website and you suggest since I did not buy any products I can not prove it. Nice to know! Thanks

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