My WordPress site is not there anymore

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  1960classic · Member · Aug 10, 2022 at 5:50 am

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  Hello
  My Word Press site is not there anymore. Is there anyone that can help out?
  Much appreciated.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-doublebassd · Staff · Aug 10, 2022 at 2:55 pm

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  Hi there,

  What is the URL of the site that you are looking for? I am guessing that it may be under a different WordPress.com account, but I’d be happy to verify.

  Let us know, thanks!

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  1960classic · Member · Aug 11, 2022 at 4:10 pm

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  latviamanorhouses.com

  Thanks!

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  helper-heroponriki · Member · Aug 11, 2022 at 5:27 pm

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  Thanks for that. We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

  Pulling up your site, you have an Error establishing a database connection error. You should reach out to your host Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you fix this problem. You can reach them here:

  https://www.bluehost.com/contact

  I hope that helps!