My WordPress site NOT functioning!

  • Unknown's avatar
    mwtegay · Member ·

    When I try to log into my site I am getting an OPPS! Error message and it is not loading. When I try to go to see my last post from a week ago IT IS NOT LOADING, comes up blank like I want to write a new one. I published a post which is now not showing when I click on the link , nor do I see my prior posts! WHAT IS GOING ON? Why isn’t there a phone number to reach staff for tech help free or premium when everything previously on your site DISAPPEARS?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amirudra789 · Member ·

    Hello

    The posts on your site seem to be fine at my end https://snipboard.io/aBjmDW.jpg, Would you mind clearing the browser cache and recheck your site https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    For this
    Why isn’t there a phone number to reach staff for tech help free or premium when everything previously on your site DISAPPEARS

    If you have an annual WordPress.com Premium, Business, or eCommerce plan, you will have access to priority Live Chat support at no extra cost. For more info see this Support doc here: https://wordpress.com/support/live-chat/

    Also, I will tag modlook in this thread so someone from the staff could take a closer look and assist you better.

    Regards

  • staff-totoro · Staff ·

    hi @mwtegay

    When I try to go to see my last post from a week ago IT IS NOT LOADING

    The only sites I see on your @mwtegay WordPress.com account when I check on our end are listed here:

    – https://melodietegayauthor.wordpress.com/

    However, based on our activity logs this site was set up some years ago and has not been used since. I do not see any recent activity and do not see any posts from last week or any prior weeks, which matches up with the fact that this site seems to not be in use.

    Is it possible you created your site under a different login or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

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