My wordpress site points to someone else's website

  • Unknown's avatar

    Hello. I set up allnewideaaday.wordpress.com. Thinking that I still owned the domain ideaaday.org, I pointed it towards this. However, someone else now owns ideaaday.org and it redirects to their domain. Today, I registered ideaaday.co with you, but this also redirects to the domain that I do not own. I can still get to the dashboard of allnewideaaday.wordpress.com and post new blogs, but they don’t appear anywhere. If I type in allnewideaaday.wordpress.com or ideaaday.co, I immediately get directed to ideastormz.com which is not mine. How do I fix this without needing a degree in programming! Thanks, Chas

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    Thinking that I still owned the domain ideaaday.org, I pointed it towards this. However, someone else now owns ideaaday.org and it redirects to their domain.

    You should cancel this extraneous mapping in Store → My Upgrades in your site’s Dashboard, or by clicking here:
    https://allnewideaaday.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Make sure to cancel the domain mapping for ideaaday.org, rather than your other domain.

    Today, I registered ideaaday.co with you, but this also redirects to the domain that I do not own.

    You do own ideaaday.co. I see your registration information in your records. Once you delete/cancel the extraneous domain mapping for ideaaday.org, please go to:

    https://allnewideaaday.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    Make sure you have ideaaday.co selected as your Primary Domain.

    Once you make those changes, it could take up to 72-hours for the adjustment to work properly online. However, everything should work well after that.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

  • Unknown's avatar

    Thank you so much! It worked :)

  • Unknown's avatar

    Fabulous. So happy to hear things are working as they should!

    Please let us know if you have any other questions. Thanks much!

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