My WordPress Website has been hacked!!
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I have a wordpress website. I suspect it has been hacked because when I log in, it has been changed to another domain, showing another website with bitcoin exchange content. I can’t access the wp-admin section anymore. I need your help.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
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I think my website has been hacked it has a different name with numbers behind it which I didn’t put also my domain is not in my purchase it’s like everything I need your help
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selfbettersolutione9402ff982 is the name of the account you created minutes before posting here. Perhaps the solution is simply to log out and log back in with the correct credentials.
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I have done that already my account has been hacked they have deleted my business plan, change my username, change my domain, to make it look I just created this account. I do have proof of me buying the domain in everything.
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Your username hasn’t been changed. You have just created this second one. You never replied to the member of staff asking for details yesterday.
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Name on account has been changed to “enthusiastsensationally2537fdbff6” which is not my name
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I have had this word press website since March 5, 2019. I cannot someone take it over just like that.
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Again, enthusiastsensationally2537fdbff6 was created a few hours ago. You are logged into the wrong account. If your missing site/account is indeed here at WordPress.com then see
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Determine Where Your Site Is Hosted Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profi -
For anyone who feels their site has been hacked, please be sure to leave the domain name. We can’t investigate without that. Thank you!
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hi, i am 86 and i began blogging in May 2012 as you can see from valeriedavies.com
i recently tried to write another blog and load (I have been in hospital) and am so upset my account has been hacked and someone called passionate354c96d7f5 has taken my email/site everything. i did a pword reset but my ability to see my blog has gone. what do i do please
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@passionate354c96d7f5 just as the others, your account hasn’t been hacked or whatever. You created @passionate354c96d7f5 only 2 weeks ago.
So log out from @passionate354c96d7f5 and log in again to the account owning that site.
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thanks, appreciate the advice and help, but as Valerie’s daughter i can assure you that she never set up that account. SHe has no idea how to. when we log in using her only email a blank site with passionate comes up not her blog ( as it used too) She wants to add to the blog but can’t get access so i think someone has made themselves an administrator and removed her access?
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The original account is valeriedavies
Is it possible she/you used a different email address when setting up the site? If you’re not sure of the email address, try first leaving a comment on the site and see if you get a notice at a “forgotten” email address.
Another option is to try the recovery process. Since it looks like there’s a custom domain attached to the website, you should have the needed information to recover the WordPress.com account/site. More about that here: https://wordpress.com/support/account-recovery/ Do not post any account information in these public forums, but only on the account recovery form.
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thank you for your advice, no she has only had this email since starting the blog in 2012, and it used to work fine, which is why i think someone else may have inserted theirs ande removed her as admin.
i will give the recovery a go, i am anxious it might give a clue to whoever has taken it over? they may get a notice of a login?
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