My WordPress website is down!

  • Unknown's avatar
    laurmoussa · Member ·

    My website ‘thefashiontub.com’ is down. I get the message: ‘thefashiontub.wordpress.com doesn’t exist. Do you want to register thefashiontub.wordpress.com?’

    Why did that happen? What’s the best way to get it back online? It’s important for my clients. I reached out to the domain company and told me there was not problem on their side.

    Please help,

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    neelgajjar · Member ·

    Hello

    Sorry to hear that,

    I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

    Thanks.

  • kokkieh · Staff ·

    Hi there,

    Your domain, thefashiontub.com, was connected to your WordPress.com site by a domain mapping upgrade. That upgrade expired, and was removed from your site on 16 September.

    To have that domain show your site again you’ll need a new domain mapping upgrade. We no longer sell that upgrade as a stand-alone upgrade, so to add it back you’ll need to buy one of our paid plans at My Site ->Plans first.

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