MySql database

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  scoutsalley · Member · Nov 3, 2014 at 11:19 pm

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  I have transferred from WordPress.com to Bluehost and need to get the old MySql database from my WordPress.com site.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Nov 4, 2014 at 1:57 am

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  Hi there,

  We do not provide database backups. However, you should be able to export the content following the instructions here:

  Export Your Website’s Content

  That should provide all content including posts, pages, comments, and media files. Can you try importing the XML file generated from the Export process?

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  scoutsalley · Member · Nov 4, 2014 at 2:40 am

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  That’s what I did, but it hasn’t worked at all. My site is still completely empty (http://www.scoutsalley.com/)

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  jeremeylduvall · Member · Nov 4, 2014 at 6:30 pm

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  Hi,

  Can you let me know if you received an error of some sort when you tried to run the import on your self-hosted blog? I checked out the export file from your WordPress.com blog, and it looks like the file should be small enough to import in one shot.

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  scoutsalley · Member · Nov 4, 2014 at 7:38 pm

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  I actually do get an error message when I try to open the .xml file.

  A window pops up, saying “This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.”

  That’s the only kind of error message I’ve gotten though. And, actually, the site is hosted by Bluehost now. I’m not sure if that makes a difference.

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  jeremeylduvall · Member · Nov 4, 2014 at 10:55 pm

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  Hi!

  This just means that currently on your computer you don’t have a program that can read XML files. That shouldn’t be an issue. Have you tried uploading the file into your self-hosted site by navigating to Tools -> Import from your self-hosted dashboard?

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  scoutsalley · Member · Nov 5, 2014 at 2:12 am

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  Yep, I’ve tried it twice. And WordPress has actually sent me emails both times saying the import was successful. I just haven’t seen anything pop up on my site.

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  jeremeylduvall · Member · Nov 5, 2014 at 2:11 pm

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  It looks like you might be running the import at scoutsalley.wordpress.com. You want to be running the import at scoutsalley.com/wp-admin, which is your self-hosted dashboard. Can you give that a try? That should be a completely separate site than WordPress.com.

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  scoutsalley · Member · Nov 5, 2014 at 4:33 pm

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  That did it! Thanks so much, Jeremey. You were a huge help here!

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  jeremeylduvall · Member · Nov 5, 2014 at 9:32 pm

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  Not a problem at all! I’m glad we were able to get this worked out. Please let me know if you need anything else.