mystery bill

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  akhamsamran · Member · Dec 8, 2018 at 10:46 pm

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  Hi, My Paypal just paid you, but I cannot find what I owe this for. I have tried to log into my account and find no such bill:
  Transaction ID
  [redacted]
  Seller info
  WordPress.com
  http://wordpress.com
  (email visible only to moderators and staff)
  Purchase details
  WordPress.com Premium$96.00
  Total$96.00

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Dec 8, 2018 at 10:52 pm

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  Hi there,

  Please do not post sensitive informations, such as transaction IDs, on these forums as they are public. I’ve tagged staff to redact it.

  That charge was likely for the Premium Plan for a website, but you can confirm over at https://wpchrg.wordpress.com. If you’re looking for a Refund, please see here for details: https://en.support.wordpress.com/refunds/

  Let us know if you have any further questions or issues after that. :)

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  kokkieh · Staff · Dec 9, 2018 at 1:20 pm

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  Hi there,

  The account you’re using to post here has never bought a Premium Plan from us, so this is for a site in another account.

  Do you own any other WordPress.com accounts or sites?

  If you’re not sure, please search for the transaction at https://wpchrg.wordpress.com/. You can contact our billing support team directly from that site.