Name and password?

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  derek796 · Member · Dec 5, 2022 at 10:20 pm

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  I use StocktonPictureArchives which depend upon WordPress. I can usually access the former with no problem and normally when I click send, my message goes. About every month or so when I press send I am presented with a wordpress message that wordpress does not associate my name and password – because my name belongs to another! I am utterly weary of trying old names & passwords, trying to change passwords and never getting a response from WordPress. Does anyone regognise these problems and can you help please. These Computers are a bit beyhond an old codger.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Dec 5, 2022 at 11:46 pm

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  Hey there, is this the right site? https://picturestocktonarchive.com/

  If so, it looks like it’s just set up under another account. If you wanted to, once you log into that site, you can add your derek796 username to it:
  https://wordpress.com/support/user-roles/

  That way you’ll be able to access the site no matter which login you’re using.

  If I’ve got the wrong site, could you send a link to the correct one?

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  supernovia · Staff · Dec 5, 2022 at 11:47 pm

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  Also, if you need help recovering access to https://picturestocktonarchive.com/ , here are some steps to try:
  https://wordpress.com/support/account-recovery/#account-recovery-form
  
  We’ll be glad to assist if needed.