name servers

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  fracola7 · Member · Feb 9, 2015 at 5:12 pm

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  Hi, I want to use my blog with Bluehost.

  I have a custom domain

  francescocolarieti.com

  I changed the name servers but, after plus than 72h, nothing happened.

  Maybe, I must set

  francescocolarieti.wordpress.com

  as PRIMARY DOMAIN and then I must change name servers?

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Feb 9, 2015 at 7:27 pm

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  Hi!

  I went ahead and reset the name servers to point to Bluehost. They should start working within 24 hours. Can you let me know if you don’t start seeing your self-hosted site pop-up?

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  fracola7 · Member · Feb 11, 2015 at 11:23 am

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  Hi Jeremy, the dns doesn’t work correctly.

  Sometimes I see the new site, I sign-in to work but suddenly, the session expire and if i prove to access, francescocolarieti.com brings me to wordpress.com site

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  jeremeylduvall · Member · Feb 11, 2015 at 3:01 pm

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  Hi!

  I’m only seeing your self-hosted site when I visit http://francescocolarieti.com/. Can you try clearing your browser cache as explained here?

  Solve Common Browser Issues

  Also, it looks like you have a Premium bundle on your site francescocolarieti.wordpress.com. If you’re going to be using your self-hosted site, that Premium bundle won’t be necessary (only applies to WordPress.com). Would you like me to remove it for you (I’ll leave the domain intact)?

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  fracola7 · Member · Feb 12, 2015 at 5:25 pm

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  Hi Jeremy, thank you for your availability.

  Now seems that the domain works.

  If I don’t need the premium bundle, you can remove it.

  I would make the redirect from francescocolarieti.wordpress.com to francescocolarieti.com: how I can make it?

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  jeremeylduvall · Member · Feb 12, 2015 at 9:47 pm

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  Now seems that the domain works.

  Awesome!

  If I don’t need the premium bundle, you can remove it.

  Done! You won’t be charged for this going forward.

  I would make the redirect from francescocolarieti.wordpress.com to francescocolarieti.com: how I can make it?

  Your site francescocolarieti.wordpress.com should already be redirecting to francescocolarieti.com because of how the domain is setup here:

  https://francescocolarieti.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  When you visit francescocolarieti.wordpress.com, are you not being redirected to francescocolarieti.com?

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  fracola7 · Member · Feb 13, 2015 at 7:51 am

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  Hi Jeremy, yes, when I visit francescocolarieti.wordpress.com, I’m being redirected to francescocolarieti.com.

  The theme that I installed on my new site is responsive but on smartphone the website is not responsive so I thought that I need to do some settings to have it works.

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  fracola7 · Member · Feb 13, 2015 at 7:56 am

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  Hi Jeremy, I look in my theme support forum and I found why the responsive didn’t work. I fixed it.

  Thank you so much for you help and patience

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  jeremeylduvall · Member · Feb 13, 2015 at 2:38 pm

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  I look in my theme support forum and I found why the responsive didn’t work. I fixed it.

  Great! Let us know if you run into any other issues.