Nameserver issue while hosting Github Page with custom DNS

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  kaleenbhaiya233 · Member · Sep 18, 2021 at 10:34 am

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  I have created a github page for example “example.github.io” and I’ve registered a domain with a local DNS provider example “example.com.np”. I’ve previously used namecheap and they provide option to enter IP address as Primary and Secondary Nameservers. But my DNS provider doesn’t provide me option to enter IP address, and it is strictly prohibited. So, what are the required Nameserver for such cases. I’ve used DNS pointer record (PTR) in the fields of primary and secondary Nameserver as of now, but that doesn’t seem to work either.

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  helper-heroponriki · Member · Sep 18, 2021 at 6:59 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting