Nameserver Issues

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  kharonshelli · Member · Jul 31, 2010 at 6:36 am

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  I cannot change my nameservers! I’m away that I can’t tranfer domains for 60 days but is this the case with nameservers? Why are my nameservers not allowing me to change them? It automatically checks the link that says I wanna park my domain! Confused…

  The blog I need help with is: (visible only to logged in users)

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  kharonshelli · Member · Jul 31, 2010 at 11:54 am

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  I really need help! I’m attempting to update my nameservers to point to my wordpress.org blog. I bought my domain through wordpress.com and everytime I go to change the nameservers to godaddy.com it defaults back to wordpress nameservers! I though unlocking my name would do it but nope! Can anyone help me change my nameservers?

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  auxclass · Member · Jul 31, 2010 at 2:25 pm

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  Have you read the Domain Management Instructions?? http://en.support.wordpress.com/domain-mapping/domain-management/

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  kharonshelli · Member · Jul 31, 2010 at 2:50 pm

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  Yes! I followed the instructions completely but when I input my new nameservers it defaults back to:
  ns1.wordpress.com
  ns2.wordpress.com
  and when when I try to change it checks “park my domain”.

  It’s frustrating!

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  auxclass · Member · Jul 31, 2010 at 3:01 pm

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  Then the best bet is to contact the support staff: http://en.support.wordpress.com/contact/

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  kharonshelli · Member · Jul 31, 2010 at 3:22 pm

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  Yeah, done that. But it always takes them a while to get back to me…sigh. I wonder if anyone else is living my misery right now.

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  kharonshelli · Member · Aug 1, 2010 at 4:18 am

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  I still need help!

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  timethief · Member · Aug 1, 2010 at 3:42 pm

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  @kharonshelli
  Please be patient. Staff will reply to your support ticket when it comes to the top of their queue.

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  francogments · Member · Aug 1, 2010 at 8:04 pm

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  @kharonshelli

  I’m in the same predicament : (

  Now I’m just waiting for the Happiness Engineers to respond…*sigh*

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  cantontimes · Member · Aug 5, 2010 at 12:26 am

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  I, too, am in the same situation. I follow the directions exactly, click OK, then it defaults right back to the
  ns1.wordpress.com
  ns2.wordpress.com
  If you ever receive an answer (I, too, entered a ticket), please share any solutions or tips on here. Thanks.

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  hewsut · Member · Aug 5, 2010 at 1:31 am

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  It’s not you guys. There’s an issue with the Domain Manager nameserver feature at the moment. See this post:

  https://en.forums.wordpress.com/topic/domain-from-automattic-wont-update-the-nameservers?replies=13