nameservers

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  kennytly · Member · Feb 24, 2015 at 11:50 pm

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  I upgraded my account to be able to map an existing domain I own to my wordpress page. I went to my registrar and updated the nameservers to point to ‘NS1.WORDPRESS.COM’, etc. as instructed. However when I go to my domain URL, it still does not take me to my wordpress page. I tried clearing my cache but no luck. Please help!

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Feb 25, 2015 at 12:20 am

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  Hi!

  It looks like the domain is now working correctly on my side. When I load kenny.ly, I’m seeing your site kennytly.wordpress.com. Can you try setting the custom domain as the primary domain here?

  https://kennytly.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Once you do that, you’ll want to clear your cache again following the steps here:

  Solve Common Browser Issues

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  kennytly · Member · Feb 25, 2015 at 2:09 am

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  Strange. When I go to kenny.ly, I’m still taken somewhere else (about.me), even after clearing my cache. Tried other devices and same thing. Now that I made it my primary, going to kennytly.wordpress.com also now takes me to about.me.

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  jeremeylduvall · Member · Feb 25, 2015 at 2:55 pm

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  Here’s what I’m currently seeing at the domain kenny.ly:

  http://d.pr/i/KIqa

  Is this still not working properly on your side?

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  kennytly · Member · Feb 25, 2015 at 5:03 pm

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  Your screen shot looks accurate, not sure it isn’t working for me.

  I’m actually not getting anything now. IE tells me “This page can’t be displayed” and Chrome tells me “This webpage is not available”. Same thing happens whether I go to kennytly.wordpress.com or kenny.ly. Tried clearing my cache and on multiple devices, but same results.

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  jeremeylduvall · Member · Feb 25, 2015 at 8:51 pm

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  Hi Kenny,

  I temporarily set your primary domain back to kennytly.wordpress.com while we get this sorted out. Can you let me know if that URL is loading correctly on your side?

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  kennytly · Member · Feb 25, 2015 at 10:48 pm

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  Yes. https://kennytly.wordpress.com/ is loading correctly for me now.

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  jeremeylduvall · Member · Feb 25, 2015 at 11:17 pm

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  It looks like kenny.ly has some A records added in.

  ;; QUESTION SECTION:
  ;kenny.ly.			IN	ANY
  
  ;; ANSWER SECTION:
  kenny.ly.		86400	IN	NS	ns1.wordpress.com.
  kenny.ly.		86400	IN	NS	ns2.wordpress.com.
  kenny.ly.		86400	IN	NS	ns3.wordpress.com.
  kenny.ly.		300	IN	A	192.0.78.24
  kenny.ly.		300	IN	A	192.0.78.25
  kenny.ly.		14400	IN	MX	10 mail.kenny.ly.

  Did you add those IP addresses at your registrar? Can you try to remove them?

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  kennytly · Member · Feb 26, 2015 at 1:01 am

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  It did look like that at one point. But I removed the A records a few days ago I thought. I double checked my registrar just now. I only have the 3 NS records you shown above.

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  jeremeylduvall · Member · Feb 26, 2015 at 5:33 pm

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  Hmm…I’m not quite sure why it’s still not popping up. Is the domain still busted? If so, can you let me know where you’re located (geographically)?

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  kennytly · Member · Feb 27, 2015 at 5:15 pm

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  It’s actually working for me now. Looks like the changes just needed time to replicate everywhere. Anyway, thanks for the all the support and patience on this.

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  jeremeylduvall · Member · Feb 27, 2015 at 5:55 pm

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  Wonderful! That’s great to hear.