Nameservers already pointing to WordPress.com since 2020 & domain xferred

  • Unknown's avatar
    iriniechiurainbowworks · Member ·

    “I’m trying to connect my GoDaddy domain to my WordPress.com site, but when I try to add it in Upgrades → Domains, it says the domain isn’t available or gives an error. I’ve already updated the nameservers to ns1.wordpress.com, ns2.wordpress.com, and ns3.wordpress.com on GoDaddy’s side, and the site profiler confirms they’re pointing correctly to WordPress.com. I need help connecting this domain to my Personal plan site.” I just upgraded to a Personal Plan, but this is not my fault and it’s not GoDaddy, I want the domain registration remains with GoDaddy. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themanosho · Member ·

    Hi 🙂

    Since your nameservers are already pointing to WordPress.com, the issue probably isn’t GoDaddy.

    Sometimes this happens if the domain is already connected to another WordPress.com account, or if there’s a small system delay. Try removing and adding it again under Upgrades → Domains, and maybe test in an incognito window.

    If it still shows an error, it’s likely something only WordPress.com support can fix on their side. Since you’re on the Personal plan, you can contact their support directly from your dashboard and they’ll sort it out.

  • staff-calvinkantes · Staff ·

    Hello there,

    Thanks for reaching out about connecting your domain. We have sent you a direct email to assist with this. Since the domain is now connected, I will go ahead and close this thread. We will be happy to assist with any additional questions via the email thread.

  • The topic ‘Nameservers already pointing to WordPress.com since 2020 & domain xferred’ is closed to new replies.