Nameservers reverted to wordpress nameservers

  • Unknown's avatar
    scottmartindevelopment · Member ·

    Our domain is down. WordPress reverted our custom nameservers to wordpress default nameservers (ns1.wordpress.com, ns2.wordpress.com, ns3.wordpress.com).

    All of our domains say ‘under maitenance’, but only one of the sites has had this happen.

    When I go to update the nameservers back to what they were, it says the nameserver info cannot be fetched.

    How can I fix this?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    adusman402 · Member ·

    Hi there,

    There is currently domain maintenance happening with our domain registrar, which is affecting multiple domains and TLDs. This is likely why your custom nameservers temporarily reverted to the default WordPress.com nameservers, and why you are seeing the “nameserver info cannot be fetched” error.

    The maintenance is expected to be wrapped up within the next few hours. Once it’s completed, you should be able to update your nameservers and manage your domain as usual.

    Thank you for your patience and understanding while this is being resolved.

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