Não consigo entrar no painel do WordPress

  • Unknown's avatar
    morenajady · Member ·

    Olá, boa tarde. Tenho esse site analuciabuscandoideias desde 2020 e agora não estou conseguindo acessar o painel do WordPress, para fazer alterações. A alguns dias atrás eu instalei uns plugins de segurança lá no site, e quando um deles não me deixou mais entrar eu fui e desistalei pelo cPanel e com isso gerou uma bagunça no site, mas não consigo mais entrar. Já fiz varias mudanças pelo cPanel da Hostgator, na tentativa de conseguir entrar e nada. E nem mesmo por essa conta, que é a mesma cadastrada no meu site, não consigo. Por favor, alguém para me ajudar, não quero perder, já que tem várias postagens, páginas.

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    I can only write in English.

    Looking at that site I can see it’s hosted on hostgator.com.br and It’s not using our managed hosting environment from WordPress.com.

    For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    This site can be moved on to WordPress.com where you can enjoy the numerous benefits of our ecosystem. Get started with the $4/month personal plan.

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