foodsiblingskitchen · Member · Apr 5, 2021 at 3:02 pm
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I cannot access my plugins, tools, and a number of other menu items in the navigation bar…they are no longer there, is there a setting to bring them back?
justjennifer · Member · Apr 5, 2021 at 3:06 pm
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Hi there, what is the address of the site this is happening on? Once we know that we’ll be able to point you in the right direction for support.
foodsiblingskitchen · Member · Apr 5, 2021 at 5:49 pm
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http://www.foodsiblingskitchen.com
justjennifer · Member · Apr 6, 2021 at 6:25 am
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Hello again, Thanks for your patience. It looks like your site is using name servers that aren’t associated with WordPress.com, where we are.

Nameservers:
NS55.DOMAINCONTROL.COM
NS56.DOMAINCONTROL.COM

Do you have the jetpack plugin installed and are you editing your site via WordPress.com? If so, it’s possible your dashboard has also been changed to our unified navigation. https://wordpress.com/support/account-settings/#interface-settings

I’ve flagged your thread for Staff attention and input. Thanks for your patience while they get back to you.
staff-mckluskey · Staff · Apr 6, 2021 at 7:28 am
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Hi there!

Have you tried enabling the setting @justjennifer mentioned above?
I don’t see any issues with your Jetpack connection so, it’s probably just a matter of accessing the right menu items.

Let us know more details in case you still have problems.
staff-mckluskey · Staff · Apr 6, 2021 at 8:57 am
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Actually, you can disregard my previous answer. Since your site is hosted on GoDaddy and not on WordPress.com, you do not see the changes we referred to above.

Let us know more details of what exactly happens when you try to access anything on your site, we’ll try to point you in the right direction for getting help with this.
justjennifer · Member · Apr 6, 2021 at 9:51 am
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Thanks for the clarification staff-mckluskey!

and @foodsiblingskitchen sorry for any confusion caused.

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