Navigation Menu Error

  • Unknown's avatar
    kimnataliesu · Member ·

    Everytime I try to add a sub menu to the navigation menu, I get a error icon showing a (?) and (!). How do I fix this and what does the error mean?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I checked your website and I’m not showing any additions to your site menu.

    If you’re still having this problem, please take a screenshot of the problem in question. If you’re not familiar with how to take a screenshot, this support document will help explain how to make one:

    Take a Screenshot

    Then, use a service like Snipboard.io to upload the screenshot and then share the image link from that service here and we’ll take a closer look.

    Thanks!

  • Unknown's avatar
    kimnataliesu · Member ·

    Hi,
    Error

    So next to blog there is a ? mark that only shows up on the desktop version. It disappears on mobile. I checked on another desktop and I also see the ? mark on there too.

  • kokkieh · Staff ·

    Hi there,

    Your screenshot is for a site at https://www.meowmerblog.xyz/. That site isn’t hosted with us here on WordPress.com, so we don’t have any control over how it works. Your site is created using the open source version of WordPress made on WordPress.org, and it’s hosted by another provider.

    Based on your site’s source code I can see in my browser, you’re using the Elementor plugin to create the menu on your site, so please contact Elementor support directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  • Unknown's avatar
    kimnataliesu · Member ·

    Got it! Thanks.

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