navigation menu not showing and unable to edit and view theme

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  elco82 · Member · Mar 15, 2020 at 5:42 pm

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  Hello there,
  I’m very new to WP and I’m having difficulties while trying to edit my website
  the first thing is that when I create a menu such as the navigation, it does not show on the site. Also when trying to customise the pages the theme does not show just the text. please help me with this matter as its very frustrating.

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  elco82 · Member · Mar 15, 2020 at 8:42 pm

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  what’s this all about

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  staff-zinnia · Staff · Mar 16, 2020 at 12:17 pm

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  Good Morning –

  I’m happy to take a closer look. Which site are you working on? Please share the URL.

  Generally speaking the changes need to be saved before they’d be live on the site.

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  elco82 · Member · Mar 16, 2020 at 12:28 pm

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  Hi there
  thanks for the reply my url is http://www.deephouseukblog.com

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  elco82 · Member · Mar 16, 2020 at 12:29 pm

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  hi my url is http://www.deephouseukblog.com

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  staff-mckluskey · Staff · Mar 16, 2020 at 1:37 pm

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  Thanks for the link. I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostGator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.