Navigation menu not showing up
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I’m having lots of issues with my site navigation showing up on any devices outside of what I’m editing on. I used the Kamala theme. Thank you for your help!
The blog I need help with is: (visible only to logged in users)
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I understand you’re having issues with the site navigation not appearing correctly on devices other than the one you’re editing on, while using the Kamala theme. To help us narrow this down, could you please share a bit more detail?
Specifically:
- What exactly isn’t working with the navigation?
- Is the menu missing, partially visible, or not clickable?
- Does it look different than expected?
- Which devices are affected?
- Mobile, tablet, desktop, or all of them?
- Which browser(s) are you using?
- Editing vs viewing
- Does the navigation look correct in the editor but not on the live site?
- Does it appear correctly when you’re logged out?
Once we have this information, we can take a closer look and guide you toward a fix.
Looking forward to your reply.
- What exactly isn’t working with the navigation?
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Thank you!
- What exactly isn’t working with the navigation?
- Is the menu missing, partially visible, or not clickable? The menu displays (if you look at http://www.nickiescuderoyoga.com, you can see the two lines on the top left, but when you click, nothing happens.
- Does it look different than expected? No. The main issue is there’s no clickability.
- Which devices are affected?
- Mobile, tablet, desktop, or all of them? All of them.
- Which browser(s) are you using? I’ve tested on Google Chrome, Safari and Microsoft Edge.
- Editing vs viewing
- Does the navigation look correct in the editor but not on the live site? Yes.
- Does it appear correctly when you’re logged out? No.
Once we have this information, we can take a closer look and guide you toward a fix.
- What exactly isn’t working with the navigation?
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Hi there! Thanks for your patience. I’ve checked your site and can confirm that the navigation menu is opening correctly when clicking the two lines on the top left.
If it’s still not working for you, this is likely due to cached data in your browser. Please try clearing your browser cache, then reload the page. I also recommend opening the site in an incognito or private window, or testing from a different device or network.
Once the cache refreshes, the menu should behave as expected. Let us know if you still see the issue after trying those steps, and we’ll be happy to take another look.
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I tried this. It still doesn’t work. When I’m logged in to my WordPress account, it works. But when I’m trying to use navigation as any other user (on different browsers, incognito, different devices, etc.) it doesn’t work. I’ve has several other people test this for me, as well.
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