Need a human to resolve some urgent issues

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  magikconsulting20 · Member · Nov 17, 2025 at 4:09 pm

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  need some urgent help with a payment charge issue

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  magikconsulting20 · Member · Nov 17, 2025 at 4:12 pm

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  unable to contact a human through the support chat though we are a paid plan

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  staartmees · Member · Nov 17, 2025 at 6:11 pm

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  There is no need to create duplicate threads. You are always answered at https://wordpress.com/forums/topic/need-to-contact-a-human-in-customer-support/

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  staff-barett · Staff · Nov 19, 2025 at 4:38 am

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  Hi there,

  I hear your concern, and I want to make sure you get the right help for this. I noticed you reached out to us by email as well, and we’ve replied there with guidance on how to proceed. You’ll just need to contact us from the correct WordPress.com account email so we can look into the unrecognized charges.

  I’ll go ahead and close this forum thread since we’ll continue supporting you through the email conversation.