need a new EPP key

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  hobbyholmes · Member · May 24, 2013 at 4:08 pm

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  hi
  i am currently in the process of transferring my domain/site to another web sever. everything has gone smoothly apart from the EPP key i was given is now invalid.

  This is the one i currently have B6!”49F+E4764E:3

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  jackiedana · Member · May 24, 2013 at 6:46 pm

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  Hi there,

  You can have a new EPP code sent to you by following the directions here:
  http://en.support.wordpress.com/domains/domain-management/#transfer-to-another-registrar

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  hobbyholmes · Member · May 28, 2013 at 2:54 pm

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  Hi

  im afraid i cant seem to see anywhere on the guide lines where its says anything about getting a new Epp code.

  Im probably being dumb but every time i request the code it sends me my old one ( B6!”49F+E4764E:3) which is invalid according to Moonfruit.com

  Many thanks!

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  jackiedana · Member · May 28, 2013 at 6:54 pm

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  You should have received a brand new EPP code in your email. Please check for that and let me know if you continue to have problems with it.