Need a phone number for contact support

• 

  bbjfamilyfoundation · Member · Nov 8, 2019 at 5:35 pm

  • Copy link
  • Add topic to favorites

  I would like to talk to a human being on the phone! Need help recovering my expired domain and connecting it to my Wix website

• 

  staartmees · Member · Nov 8, 2019 at 5:37 pm

  • Copy link

  Wordpress.com doesn’t have phone support. Wait for help from a Staff member

• 

  austinsangs · Member · Nov 8, 2019 at 5:45 pm

  • Copy link

  Hi there,

  To contact WordPress Support or to access the Live Chat Support you need to be a subscriber of the wordpress.com plans.

• 

  themagicrobot · Member · Nov 8, 2019 at 6:15 pm

  • Copy link

  @bbjfamilyfoundation To assist you staff will need to know the address of the expired domain as I doubt it is connected to this new account you have just created.

• 

  staff-doublebassd · Staff · Nov 8, 2019 at 7:35 pm

  • Copy link

  Hi there,

  Yes, what is the expired domain? It is not connected to the account. Let me know and I’ll look into this for you.

  Thanks,

• 

  bbjfamilyfoundation · Member · Nov 8, 2019 at 8:26 pm

  • Copy link

  Hello,
  Thank you! I created a new account because I do not currently know the information of the previous account associated with the domain. The person who set it up years ago is no longer with our company

  The domain is barbarabjones.org

• 

  staff-blorbo · Staff · Nov 8, 2019 at 9:56 pm

  • Copy link

  Ok, please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.