Need a refund
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It has become clear to me that this is not something that I can manage at this point in time. I purchased the business identity template yesterday.
I suck at this, so can I have a refund?
Dan
The blog I need help with is: (visible only to logged in users)
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Provided you are logged in under the same username account that registered the blog and purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received.To disable autorenew, provided you are logged in under the exact same username account that registered the blog and purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.
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Thank you for your response.
However, that doesn’t work. First, there is no “disable auto renew link.” Second, when I click on “cancel and refund,” the box pops up but nothing happens.
Is there a glitch?
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Are you logged in under the exact same username account that registered the blog and purchased the upgrade? That’s required.
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Yes. I only have one site and one account. Im logged in under the user name that purchased the blog, as far as i can tell anyway.
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Okay then I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Staff,
Please direct me to the appropriate place so that I can cancel and refund my account.
Thank you for your help.
Dan
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Howdy Dan, as I am helping you in another conversation, I am closing this thread as a duplicate. Thanks!
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