Need a refund for unwanted auto-renewal charge

  • Unknown's avatar
    kopitiambot · Member ·

    I refer to ‘RECEIPT ID 32496236’ where I was charged $48USD for something that I do not need due to an existing auto-renewal charge.

    I don’t see the refund button any where on my account. So could a Happiness Engineer help me process/request a refund?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    neelgajjar · Member ·

    Hi there,

    You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about five to ten business days to appear on your statement.

    Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

    Hope this helps! Let me know if you have any questions.
    Thanks!

  • kokkieh · Staff ·

    Hi there,

    Your last renewal payment has already been refunded. You should receive the full refund in about 10 business days, depending on your bank’s processing times.

    You have already received an email from our billing team regarding the refund on your account. Please follow up there if you have any further questions.

    We do not help with suspended sites in the public forums, so I’m closing this thread to further replies.

  • The topic ‘Need a refund for unwanted auto-renewal charge’ is closed to new replies.