Need a website deleted but don’t have access to the account
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Someone made a WordPress site 10 years ago for a client of mine. She can’t remember who created the old site and she has no access to the account it was created under. The website is being found by her potential investors and has old, incorrect information on it. It can be harmful to her and her nonprofit if more people see this old website. We need it removed ASAP. We tried the Account Recovery form, but we don’t have any of the necessary info to prove ownership since we don’t know what account was used to create the website. Is there a way to at least find out who created the site and get their phone number?
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Wordpress.com doesn’t delete sites on demand; only the owner is able to do so. Unfortunately wordpress.com can’t and won’t share information of wordpress.com accounts.
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@bethbuble – Can you let us know what the URL is of the site where you’re needing help? Once we have that information, we’ll be better able to advise.
Thank you!
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Ok, please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.
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