Need Access to Account

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  landrum2011 · Member · Jul 9, 2019 at 9:37 pm

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  A prior employee set up and created a website on WordPress for our company. The employee is no longer with the company and we need access to the website. The url is https://landrumhr.wordpress.com/. Please help. Thanks

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  smitsahatiya · Member · Jul 9, 2019 at 9:50 pm

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  Hi there,

  Without the login information of the person who set up the website here on WordPress.com, your only option is to try and recover access to the account following the guidelines at https://en.support.wordpress.com/account-recovery/ Give the account recovery team as much information as you possibly can on that form including the old email address associated with the account even if it no longer exists.