Need access to our blog – previous "owner" gone
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The previous administrator for our blog is no longer available and we have no idea what the password is to our blog nor how to access it. Who do I talk to about getting access? I can provide more details to whomever needs to know the specifics …
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Let’s start with you providing the URL starting with http:// for the exact blog in question please.
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Blogs are not owned by companies or organizations. When we register a username account we provide an email address and it become our unique identifier. When we are logged in under that username account every blog we register is registered under it. There is only one blog owner and it is the person who registered the username account and the blog and who is the original Admin of the blog.
The only way the blog ownership can be changed is for that person to transfer the blog to another username account by using this process > http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
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Thanks for your help. We’ll also want to change the name to bpdsocietyofbc.wordpress.com
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P.S. There is no “www” in the URL. The correct URL is http://bpdsupportgroup.wordpress.com/
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The problem is that the original owner has passed away so we don’t have access to their account. Can we have everything transferred over to another blog?
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Please visit https://en.wordpress.com/wp-login.php?action=lostpassword click “Need More Help?” and provide any details you can.
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It’s ok, just click “Need More Help” and fill in the blog’s URL and whatever info you have.
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Please don’t post anything more here. This is a public forum and every thread is indexed by Google.
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If you have any trouble filling out the “Need More Help” form to contact our account recovery team, let us know.
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Hi maxmanx: When I follow your lost password link it doesn’t display a “Need More Help” button. I can see one in the instructions, but there isn’t one on the real password reset screen.
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Hm, I’m sorry about that!
I’ll send an email to the address on your account. Once received, let’s continue via email.
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I think you need to be logged out to see the Need More Help option. I was looking for the link a few days ago to help someone and spent a long time getting the link- not the most friendly system – someone that is logged in should be able to request More Help –
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auxclass, we’ve actually closed it for the moment. The direct link still works, but if you could refrain from posting it, we’d really appreciate it.
We’ll handle account recovery issues directly for now, just modlook like the old days.
someone that is logged in should be able to request More Help
Typically, someone who’s logged in won’t need more help logging in. ;)
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