Need access to our blog – previous "owner" gone

  • Unknown's avatar

    Ok – just trying to be helpful

    but we have many people that have a second account or blog that they are having trouble with and such, so if the form ever comes back I renew the recommendation that the form be usable by someone that is logged in – maybe a note as is done now if I visit a Private Blog that I don’t have access to – there is a note that I can’t get there from here, I am logged in as xxxxx please log out and use a different name

  • just trying to be helpful

    Of course, I understand and appreciate it.

    Another problem with the direct link was the amount of folks who bypassed the self-reset form and could have reset their own passwords. It was something crazy like 40% of the daily recovery requests. We’d just send them back to reset their own and it would work perfectly for them. Not too difficult, but it did take time away from the folks who really did need help.

    I’m sure we’ll have something beter soon, but for now we’ll just do it manually like the old days.

  • Unknown's avatar

    It was something crazy like 40% of the daily recovery requests.

    I guess I should not be surprised, and maybe wonder why so low, given the simple requests that show up in the forum because someone can’t be bothered to spend literally one minute in the support documents using their own key words for the search string.

    take care & have a nice week – just finishing writing some new documentation for a WordPress.ORG site so we can have people list boating safety classes

  • The topic ‘Need access to our blog – previous "owner" gone’ is closed to new replies.