Need access to site

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  publicitybwa · Member · Sep 28, 2022 at 7:29 am

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  Hi there, due to staff hand over we’ve lost access to one of our staging sites. Is there anyway I can gain access to it as a administration user?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Sep 28, 2022 at 7:33 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  publicitybwa · Member · Sep 28, 2022 at 7:34 am

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  Hi, the URL is https://taisandbox.wpengine.com/

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  staff-ozmodiar · Staff · Sep 28, 2022 at 6:21 pm

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  Hi,

  You’ll need to reach out to WPengine’s support staff for this situation.

  WordPress.com staff cannot assist because your site is not hosted here.