Need admin access; Admin went on sudden medical leave

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  ucgpcpresidentvaladez · Member · Sep 9, 2025 at 11:21 pm

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  Hello, we need to get admin access to our account. Unfortunately, the only admin we have went on sudden medical leave, and we are not able to access certain features. What can be done to gain admin access? Thank you so much!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  snaptroidapp · Member · Sep 10, 2025 at 6:50 am

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  Really?

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  snaptroidapp · Member · Sep 10, 2025 at 6:51 am

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  Then Head To Reviews IT website.

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  wasifali758595 · Member · Sep 10, 2025 at 9:47 am

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  If your only admin is unavailable, WordPress.com can help you regain access — but for security reasons, ownership must be verified before admin rights are reassigned. Since you’ve confirmed this is the correct account and it’s hosted on WordPress.com, the next steps are:

  1. Contact WordPress.com Support directly from the logged-in account associated with the site.
  2. Provide verification details (such as the site’s billing information, the email address on file, or proof of domain ownership for ucgpc.org). This ensures access is granted securely.
  3. Once verified, support can either:
     • Assign you as the new administrator, or
     • Help transfer admin privileges from the unavailable account.

  👉 Start a support request here to begin the verification process.

  This way, you’ll regain the admin access needed to manage your site safely.