need an extra week

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  rwboyd · Member · Jul 11, 2017 at 7:50 pm

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  Hello,

  Looking to renew our plan for only one month, we need about 5 days beyond the renewal date to complete moving the website to self hosted.

  Any chance we can extend? we don’t want the site to go down while we’re still moving?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 11, 2017 at 8:33 pm

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  That’s not possible.

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  timethief · Member · Jul 11, 2017 at 8:34 pm

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  Please see here https://en.forums.wordpress.com/topic/wordpress-business-plan-3?replies=2#post-2985448

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  rwboyd · Member · Jul 11, 2017 at 8:43 pm

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  hmm, so based on this …
  we can renew the plan then cancel it after a week and get a refund?
  is that correct?

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  timethief · Member · Jul 11, 2017 at 8:44 pm

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  You can cancel the upgrade, get a partial refund and retain the domain.

  Cancelling domains
  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

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  rwboyd · Member · Jul 11, 2017 at 8:45 pm

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  domain’s not an issue, it predated the wordpress site by a few years. just the plan is all we’re worried about atm.

  thanks,

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  supernovia · Staff · Jul 12, 2017 at 1:02 am

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  Hi @rwboyd, I’ve got another idea — will email. Cheers :)