Need Assistance

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  sochrissy · Member · Oct 14, 2018 at 10:50 pm

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  I paid for a plan on WordPress today. I am using my own domain and it isn’t working. It seems I have several WordPress accounts blending in with each other. I want to use the account I paid for today which is thatssochrissy.com. I want all the other accounts removed. Please assist

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  pandeyabhaykumar · Member · Oct 15, 2018 at 8:53 am

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  Hi,

  Deleting a site permanently removes it and after that you will never be able to re-use its WordPress.com address (such as yourgroovysite.wordpress.com).

  You can make your site private so only people you invite can see it.

  If you still want to delete few of your site you can follow following steps:

  – Visit your site’s settings page by clicking on My Site(s) and then Settings
  – Select Delete your site permanently
  – Follow the steps to export your site content
  – Once you have exported your content, scroll down to find the Delete Site
  button. If you have multiple sites on your account, be sure to confirm that the
  correct site address is listed in the yellow alert bar.
  – Confirm the deletion. Enter the address of the site (shown in red) into the
  provided field, then click the Delete this Site button

  Hope it helps.

  Thanks.

• 

  gemmacevans · Member · Oct 15, 2018 at 9:51 am

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  Hi sochrissy,

  thatssochrissy.com is owned by fromcoffeetocoktails so you will need to log in to that account to manage the domain.

  The other accounts you no longer need can be closed with these steps (the ones above are for deleting a site rather than closing an account):

  Close Your Account

  You’ll want to make sure you log out of WordPress.com, then log back in with the username of the account you wish to close.

  Please let me know if you have any questions.