Need Assistance: Retrieving Website Search Queries

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  ja5067812 · Member · Jun 13, 2023 at 7:35 am

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  Hello everyone,

  I hope you’re doing well. I am seeking guidance on how to obtain the search queries made by visitors on my website. Currently, I am unable to access this information, and it is crucial for understanding user behavior and improving the website’s search functionality.

  Here are some specific details and questions:

  1. Website Platform: I am using WordPress as my website platform. Is there a built-in feature or plugin that can help me retrieve search queries? If so, which one and how can I enable it without increasing the load time?
  2. Google Analytics: I have Google Analytics set up for my website. Can I find search query data there? If yes, where exactly can I locate it within the Analytics interface?

  I would greatly appreciate any insights, recommendations, or step-by-step instructions you can provide to help me resolve this issue. Thank you in advance for your assistance!

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jun 13, 2023 at 2:58 pm

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  Hello there,

  Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

  We couldn’t make a recommendation without looking at the site in the back-end and making sure that our advice would have a probability of working.

  At WordPress.com, we provide a fully managed hosting service with a custom server environment that is specifically optimized for WordPress. Our managed hosting service offers built-in security and performance improvements, along with in-house support for any questions or issues you may have with your site.

  We want you to know that you always have the option to migrate your site to WordPress.com, where we can provide you with in-house help to ensure that your website is running smoothly. We have an easy-to-use migration plugin (https://wordpress.org/plugins/wpcom-migration/), which you can use to migrate your site to WordPress.com.

  Please note that this feature is only available for Business plan users.

  We understand that moving your site may seem like a daunting task, but we believe that the benefits of our fully managed hosting service far outweigh the effort involved in migrating your site. With our optimized server environment and customized version of WordPress, you’ll have access to the best possible hosting service for your WordPress website.

  However, if you choose not to migrate your site to WordPress.com, don’t worry! We want to make sure you still receive the help you need. The good news is that the open-source WordPress forums are available to provide you with support. The folks in that forum are experts in WordPress and are in the best position to help you with any issues you may be experiencing.

  We hope this information is helpful, and please don’t hesitate to contact us if you have any questions or concerns. Thank you!